If your WordPress site is acting up, there are several steps you can take to troubleshoot the situation. With so many moving parts, it often can get confusing where to start.
Today, Greg covers three different ways Trinity goes about troubleshooting WordPress sites, including keeping your website updated and deactivating plugins & themes. These techniques are essential when trying to pinpoint the reason why a WordPress website isn’t working correctly.
[Transcipt]
Hey everyone, thanks check it out of the bonus episode of the New Marketing Show and catching us on Instagram, TV, YouTube, wherever you’re getting this. So today I want to talk real quick about WordPress troubleshooting, and the first three things that I do whenever a site isn’t working properly, or as I expected to. First things first, make sure everything is updated.
You want to make sure you’re always running the latest version of WordPress. And if you’re not running the latest version of WordPress, do a quick backup and then install it. Very easy, should be no problems.
From there, If anything seems a little weird, or seems a little off, what then what I do is I go ahead and I check my plugins.
I will go and disable all the plugins. And then I will go and enable them one by one in order that they’re listed. That way, I make sure that everything is updated. And all the plugins, there’s no conflict with one or the other. So you’ll know as soon as you enable one, if you check the site and there’s a problem, you understand, that’s the culprit.
And that’s the one that you’re having problems with your problems with it, you can check out some of their support documentation, or from there, what you can do is you can see if there’s another simple plugin that you can do, or use, or, you know, see if the plugins even worth anything for the site if you’re actually using the functionality.
A lot of times when there’s a plugin conflict, it typically happens when plugins you’re not even using for your site, which seems crazy, right?
The third thing that I do is I check my themes, I make sure my themes are updated, I make sure everything is good there. And sometimes the theme will have a conflict. So if the if there’s a theme conflict, what we do is we go ahead and we then start, we enable and activate one of the default WordPress themes.
I still use 2015 because I know it inside and out. And I’ll know that if the functionality that I’m looking for and everything works well then that’s not the problem.
So three, those are the three things that I do that’s how I troubleshoot WordPress sites. One, make sure WordPress is up to date and all your themes, plugins are all up to date. To disable and then re-enable and every activate all your plugins one by one, check the site in between.
And third, make sure your themes are all updated. And you can go ahead by deactivating one activating one of the WordPress default ones and reactivate it.
Hey, thanks for watching. For more content like this, you can get us at Trinitywebmedia.com/iTunes. Thanks.
While I’ve known Greg for years from our time together in the marketing scene, I’ve only recently had the chance to work with Trinity Web Media on a client project. Not only was the team professional and their work spot on, they were amazingly quick to respond and required very little hand-holding along the way. I chalk that up to their past experience and a deep understanding of best-in-class services.
I have hired Greg and the Trinity team multiple times for work on my own websites, and have also hired them to work on behalf of multiple clients. He is simply a pleasure to work with, in every respect. Smart but without the giant ego of some developers, Trinity Web Media works with his clients to achieve their vision in the best way possible — with careful attention to their interests, and thoughtful recommendations based on his expertise. • Susan Baier – Founding Marketing Strategist – Audience Audit