Whether it’s internally or for clients, problem-solving is always an important topic to cover. Regardless of the issue at hand, reviewing the overall scope and complexity of the problem is the first step to take. Is it a one-off issue, or is it recurring? With that question in mind, you can determine how much time and effort should be allocated to the task.
One of the most significant issues people tend to have with problem-solving is the tendency to over-engineer solutions. Over-engineering often results in wasted energy that should be allocated in other places.
By taking the time to evaluate the different options for problem-solving, you’ll provide better answers for both your clients and your hard-working team.
[Transcript]
Hey everyone, thanks for checking out another bonus episode of the New Marketing Show, catch us on YouTube, InstagramTV, our website, all that good stuff. So today I want to talk about one of my favorite topics actually, about problem solving. And this is sort of how I approach solving a problem.
The couple things I think about is how big is the problem? How does it impact businesses? Or how does it impact people personally, etc, etc. And then also, I take it to the next level. The next level for me a problem solving is, is this a one off problem? Or is this a reoccurring problem?
This is something that you know, a lot of people don’t think about when it does come to problem solving, because it’s going to lead to my third point is, are you or engineering a solution? For something that’s just a simple one off problem that you can just solve it and move on? Or are you not solving a problem that is reoccurring.
So when it comes to reoccurring problems, you know, or when it comes to let’s let’s back up, when it comes to simple problems, the worst thing you can do, to solve a simple problem is over engineer the solution. So that takes a lot of time and a lot of money for something that may or may never happen again.
But conversely, if this is a problem that’s reoccurring, and it’s a problem that goes on and on and on, and is super impactful. You know, this is where you spend some time some engineering dollars and some strategy around getting to the point and getting in there.
And that’s where it’s getting to a point but really drilling down as to what’s going on how it impacts everybody. How can I put a system in place to eliminate any kind of stress or challenges that you’re having within your organization, or personally, of course.
So when it comes to solving problems that happen over and over and over systems and solutions are always the best. When it comes to one off problems, solve the problem? Move on, make them solve the problem, make sure the problem is solved. Move on, don’t over engineer a solution to something that’s super simple.
That probably will never happen again. Too often. We see people over wanting to over engineer and make things too complex. Just keep things simple. Keep things simple, keeping pushing, move on.
Hey, thanks for checking us out. You can get more episodes like this on our pod bean, iTunes apple. It’s not an iTunes is Apple, podcasts, Spotify, all that good stuff. So talk to you soon.
I have hired Greg and the Trinity team multiple times for work on my own websites, and have also hired them to work on behalf of multiple clients. He is simply a pleasure to work with, in every respect. Smart but without the giant ego of some developers, Trinity Web Media works with his clients to achieve their vision in the best way possible — with careful attention to their interests, and thoughtful recommendations based on his expertise. • Susan Baier – Founding Marketing Strategist – Audience Audit